Privacy Policy

How we handle your personal information

Information We Collect

When you contact our firm, submit an inquiry, or schedule a consultation, we may collect the following types of information:

  • Name and contact information (address, phone, email)
  • Case inquiry details and legal matter description
  • Consultation notes and intake information
  • Referral source (how you found our firm)
  • Billing and payment information for retained clients
  • Contact form submissions (name, email, phone, case type, message)

Our website hosting provider (Cloudflare) may automatically collect certain technical information such as your IP address, browser type, and referring page. This data is used for security and performance purposes only and is not associated with your legal matter.

Client Inquiry Information

Information you provide in the course of inquiring about our legal services is treated as confidential. This includes contact form submissions, email correspondence, and any details about your legal matter shared during an initial consultation.

Consultation Data

Information you provide in connection with a legal inquiry or consultation is treated as confidential and is protected by attorney-client privilege to the extent permitted by law. Case inquiry details, consultation notes, and related communications are stored solely to evaluate and handle your legal matter. This information is never sold, shared, or disclosed to third parties except as required by law or with your explicit consent.

How We Use Your Information

We use the information you provide to:

  • Respond to your legal inquiry and schedule consultations
  • Evaluate whether we are able to assist with your matter
  • Communicate with you about your matter if an attorney-client relationship is established
  • Maintain records required by professional and ethical rules
  • Improve our website and services

We do not sell, trade, or share your personal information with third parties for marketing purposes. Disclosure of your information is limited to what is required by law, professional obligation, or what you explicitly authorize.

Third-Party Services

This website uses the following third-party services:

Cookies

This website uses minimal cookies necessary for basic site functionality. We do not use tracking cookies, analytics cookies, or advertising cookies.

Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, please contact us using the information below.

Contact

If you have questions about this privacy policy or how we handle your information, please contact:

Sterling & Associates Law Firm
100 Peabody Place, Memphis, TN 38103
info@sterlingassociateslaw.com

Last updated: February 2026

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